RFP-IT Services Addendum 1

The I‑195 Redevelopment District is seeking a flexible, on‑call IT partner to provide comprehensive technology support for its office environment, including remote and occasional onsite services. The work will cover desktop, web, networking, backup & recovery, Microsoft 365 licensing management, JumpCloud MDM oversight, security awareness training, and phishing simulations. No on‑premises servers exist; the district relies on Azure cloud services and existing vendor platforms. The incumbent vendor is Vertikal6, but the district is open to new providers that can meet its cloud‑centric environment and compliance requirements. • Scope: remote desktop, web, networking, backup (Barracuda Echo), M365 Business Premium license administration, JumpCloud MDM support, security training & phishing simulations. • Environment: Azure cloud, Microsoft 365 Business Premium, JumpCloud MDM, Barracuda Echo; no on‑premise servers; network provided by co‑working space. • Requirements: Ability to work primarily remotely with occasional onsite visits, adherence to Rhode Island state data‑handling regulations, and provision of security awareness programs.