HHS Appeals System

The Iowa Department of Health and Human Services is issuing an RFI to gather information on vendors capable of delivering a comprehensive, cloud‑based case‑management software platform for handling appeals, rule waivers, and intentional program violations (IPV). The solicitation seeks insight into market capabilities, functional features, and pricing structures to inform a future procurement decision. • Software must support micro‑computer/cloud‑based deployment, including application, data‑processing, and database components. • The system will manage appeals workflow, rule waiver processing, and IPV tracking for the state’s HHS compliance division. • Vendors are asked to provide detailed product descriptions, pricing models, and any prior experience with similar government case‑management solutions.