Real Time Networks RealCare Elite Service Plan

The National Institutes of Health (NIH) Office of Research Services intends to award a firm‑fixed‑price purchase order on a sole‑source basis to Real Time Networks for the RealCare Elite Service Plan. The contract will provide maintenance, support, and secure key storage management for the Division of Police’s existing proprietary system across three hub locations. The effort includes a base period plus up to four twelve‑month options, covering hardware such as RealCare ESP‑R Elite (KTA), CVIF 48‑key and Police 128‑key single‑terminal systems, and multiple door access systems. Because the system is proprietary, no other vendor can perform the work, and the government is seeking capability statements to confirm that competition is not feasible. • Sole‑source award to Real Time Networks for a secure key‑management system. • Base period plus up to four 12‑month extensions (approx. 12‑month performance window indicated). • Maintenance and support of hardware at three RTN hub locations. • Firm‑fixed‑price purchase order; responses due 09/11/2026. • Opportunity to submit a capability statement, not a formal bid.