Pet Insurance

Wake County, North Carolina is seeking proposals from qualified providers to provide Pet Insurance as a voluntary benefit for employees. The County currently offers Pet Insurance through MetLife Pet Insurance Solutions, but the contract expires on December 31, 2025. The proposed pet insurance should provide coverage for veterinarian services for dogs, cats, and select exotic animals, including accidental injuries, illnesses, exam fees, surgeries, medications, ultrasounds, X-rays, and diagnostic tests. The coverage should be flexible with customizable plan options, including benefit limits, deductibles, and reimbursements. Proposers should outline their approach, critical tasks, and timeline for achieving the County's objectives. They should also provide company background information, engagement team experience, client references, and a cost proposal. • The proposed pet insurance should provide coverage for a wide range of services, including accidental injuries, illnesses, and surgeries. • The coverage should be flexible with customizable plan options, including benefit limits, deductibles, and reimbursements. • Proposers should have experience working with governmental entities or employers similar in size to the County of Wake. • The County will evaluate proposals based on compliance with the RFP, quality and clarity of information, respondent background and strength, experience, and cost effectiveness. • The proposed services should include clinical and work-life licensed counseling services, reporting, and related communication and educational materials.