Group Term Life, AD&D, and Optional Life Insurance Plans

The City of Phoenix is seeking a provider for group term life, AD&D, and optional life insurance plans for a five-year contract, with two option years, commencing on or about January 1, 2027. The provider must meet minimum qualifications, including having been in operation for a minimum of five consecutive years providing Group Term Life, AD&D and Optional Life Insurance Plans. The provider will be responsible for providing services that meet or exceed the minimum level of all features specifically listed in the solicitation. Some key responsibilities include: providing high-quality customer service, best-in-class industry standard technology and systems, efficient, effective and timely claims processing, and timely and accurate reporting. • The provider must have a minimum of five consecutive years of experience providing Group Term Life, AD&D and Optional Life Insurance Plans for private and public entities comparable in size to the City of Phoenix. • The provider must provide a 4-month transition plan consistent with the Scope of Work. • The provider must demonstrate excellent financial security and provide progress reports to the department designee. • The provider must comply with all applicable laws, regulations, and standards, including those related to insurance, employment, and data protection.