Health & Life Insurance Services for Locally Employed Staff of the U.S. Mission in Belize

This solicitation calls for a contractor to administer a comprehensive health‑insurance and group‑life‑insurance program for U.S. Government employees and their dependents stationed at the U.S. Embassy in Belmopan, Belize, and for other U.S. agencies operating there. The contractor must design, market, enroll, process claims, and provide ongoing reporting while ensuring the U.S. Government pays 90 % of health‑insurance premiums and the employee pays the remainder. The contract is a one‑year base period with four optional one‑year extensions and a possible six‑month extension, and it includes specific performance metrics such as claim‑settlement timeframes and a maximum of one complaint per month. • Provide locally‑administered health‑insurance coverage (including medical, dental, optical, prescription drugs, etc.) with defined benefit limits. • Provide group‑life‑insurance, accidental death, dismemberment, and disability coverage with benefit multiples tied to salary. • Manage enrollment, claims processing, monthly invoicing, and reporting (claims report due 5th of each month, invoices due 1st). • Meet strict timelines (claims settled within 2 weeks, life‑insurance claims within 60 days) and maintain compliance with Belize law, FAR clauses, and DBA insurance requirements.