Vending Machine Services for City-Owned Facilities

The City of Hayward is seeking an experienced and qualified contractor to provide vending machine services for city-owned facilities. The contractor will be responsible for providing modern, energy-efficient, and ADA-compliant vending machines, a diverse selection of competitively priced snacks and beverages, and reliable maintenance and customer service. The contract will include installation, servicing, and maintenance of vending machines at multiple city facilities. The city is looking for a vendor with proven experience, capacity, and professionalism to provide full-service vending operations. Some key requirements include: • Minimum 3 years of full-service vending operations experience • Experience with public agencies, municipalities, schools, or multi-site accounts • Strong track record of reliable service and customer satisfaction • Modern, commercial-grade, energy-efficient, and ADA-compliant machines • Secure cashless and contactless payment systems • Transparent accounting and experience with commission-based agreements • Dedicated account representative and defined response times for service and repairs • Valid California and City of Hayward business licenses • Compliance with Alameda County Environmental Health, insurance, and all applicable laws • Energy Star equipment where available • Healthier product options and eco-friendly practices • Commitment to ethical business practices and equal employment opportunity