AMAG Symmetry HSE Access Control System Replacement and Support for the OCAO IHS

The Indian Health Service (IHS) is seeking a contractor to replace and support the AMAG Symmetry HSE Access Control System at the Oklahoma City Area Office. The contractor will be responsible for procuring, installing, configuring, and maintaining the system, including software, controllers, and associated hardware. The system must be compatible with FICAM requirements and support potential future compliance efforts. The contractor will also provide training to designated government personnel on system operation, PIV enrollment, and basic troubleshooting. • The contract will be for a base period of 12 months, with four optional 12-month periods. • The contractor must be an AMAG Symmetry dealer and have experience with AMAG symmetry maintenance and support. • The contractor will provide two pricing models: full-service maintenance and limited maintenance. • The contractor will respond to service calls and repair the system in a timely manner. • The contractor will provide spare equipment and replacement parts as needed. • The contractor will ensure that the system is fully functional and compliant with all applicable regulations.