Elevator Maintenance Services Contract

Clemson University is seeking a qualified contractor to provide comprehensive elevator maintenance services for approximately 170 elevators across its main campus. The contract includes preventive maintenance, inspections, emergency call‑back service, parts inventory management, and integration with the university’s MAD MosaicONE monitoring system. The award will be based primarily on technical approach, staffing, past performance, and cost, with a one‑year initial term that automatically renews annually for up to five years. The contractor must supply two dedicated on‑site technicians during normal hours, provide 24/7 emergency response, and support additional labor for events such as football games and move‑in periods. All work must comply with ANSI A17.1‑2019, state codes, and university safety policies. • Service scope: preventive maintenance, inspections, lubrication, testing, repairs, parts replacement, emergency call‑backs. • Required resources: minimum two dedicated technicians, access to certified elevator engineers, vehicles, tools, spare parts inventory. • Technology: use of automated maintenance management system and MAD MosaicONE camera/text‑based monitoring. • Contract terms: 1‑year base term, renewable up to 5 years, annual price escalation not allowed, mandatory insurance coverage. • Evaluation criteria: technical approach & staffing (most important), relevant experience, cost, maintenance management system, monitoring capability.