Security Guard and Outreach Services for HCDA, Kaka'ako

The Hawaii Community Development Authority (HCDA) seeks a qualified contractor to provide comprehensive security guard and outreach services for the Kewalo Basin Harbor Diamond Head Parking Area, the adjacent charter‑boat building, and Kolowalu Park (both Makai and Mauka sections) on Oahu. The contract is a three‑year agreement with two optional one‑year extensions, covering 24/7 roving patrols, on‑call guard coverage, gate operation for the dog park, enforcement of park rules, incident reporting, outreach coordination with the State Homeless Initiative, property storage, and daily digital logs. The contractor must supply uniforms, a marked patrol vehicle, necessary licenses, and maintain a site manager for quality control and supervision checks. • Scope includes one roving guard, one 24‑hour on‑call guard, and one gate‑operator for the dog park. • Patrols required at least every three hours; incident documentation and immediate notification to HCDA and law enforcement. • Outreach services for individuals removed from the premises and coordination with state homeless resources. • Mandatory training in non‑crisis intervention and park‑rule enforcement for all staff. • Contractor must provide a marked patrol vehicle, uniforms, equipment, and maintain insurance (minimum $1M general liability). • Reporting: daily digital logs emailed weekly; immediate written reports for incidents. • Optional pre‑bid site inspection on 1 Sept 2026; written inquiries due 3 Sept 2026; bid submission deadline 9 Sept 2026. • Contract value includes an allowance of $10,000 per year for additional work.