Health Insurance Benefits

The City of Conway is seeking proposals from qualified insurance carriers and third-party administrators to provide comprehensive employee group health insurance coverage. The City is requesting proposals for both fully insured and self-funded plan options to determine the most cost-effective and sustainable solution for providing high-quality health benefits to its eligible employees, retirees, and dependents. The selected contractor will be responsible for administering benefits, providing customer service, and managing claims. The contract will have a term of one year, with the option to renew for up to six additional one-year terms. • Key aspects of the proposal include: • Plan design and benefits • Staffing and organizational structure • Provider network and access • Member services and support • Wellness and disease management programs • Administrative services and claims processing • Technical services and platform requirements • Reporting and analytics • Transition and implementation plan