ITB 6923 OKTA Software Renewal

The City of Johnson City, Tennessee is seeking a single vendor to renew its Okta identity‑management SaaS platform for a 12‑month period. The renewal includes a Silver‑level support package, a preview sandbox, a production sandbox, and 1,250 user licenses each for Universal Directory, Single Sign‑On, and Adaptive Multi‑Factor Authentication. Vendors must be an authorized Okta Solution Provider, submit a completed price sheet, proof of reseller status, and meet extensive insurance requirements. The bid will be opened publicly on September 22, 2026 at 10:00 AM ET, with the award anticipated on October 2, 2026. • Scope: Renewal of Okta SaaS licenses (1,250 seats per module) plus support and sandbox environments. • Contract term: 11/01/2026 – 10/31/2027 (12 months) with Net 30 payment terms. • Vendor qualifications: Authorized Okta reseller, detailed insurance coverage, compliance certifications (Iran Divestment Act, Non‑Boycott of Israel Act). • Evaluation: Lowest responsible and responsive bidder will be awarded; price ranges observed in prior quotes $49.5K–$55.8K.