Cepheid GeneXpert PM Service and Support

The Indian Health Service is seeking a manufacturer-authorized service provider to perform preventive maintenance, repair, technical support, software updates, replacement parts, and related services for a Cepheid GeneXpert GX XVI-12 diagnostic system. The services are required to ensure continued operational readiness, reliability, and uninterrupted laboratory diagnostic testing capabilities in support of patient care operations. The contract will consist of a one-year base period with four one-year option periods. • The services include annual preventive maintenance, corrective maintenance, remote diagnostics, telephone technical support, onsite repair services, software support, and replacement parts necessary to maintain the system in accordance with manufacturer specifications. • The North American Industry Classification System or NAICS code is 811210 – Electronic and Precision Equipment Repair and Maintenance with a small business size standard of $34 M. • Evaluation factors may include technical capability to meet the government need, past performance, and price.