Biometric Identity Services

The Department of Homeland Security’s Office of Biometric Identity Management is seeking industry input on providing multimodal biometric examination, identity‑management, and data‑quality services to support its central biometric repository (IDENT/HART). This market‑research RFI asks respondents to submit a capability statement describing experience, staffing, technical expertise, and proposed approaches for biometric examiners, 24/7 support, data analysis, and Microsoft Power Platform development. The effort will support the Biometric Support Center (BSC) and the Biometric Accuracy Analysis Team (BAAT) and may lead to a future task‑order contract. • Provide multimodal biometric examiner services (fingerprint, latent print, face, iris) and identity‑management for a repository of >300 million records. • Deliver biometric accuracy testing, statistical cohort creation, root‑cause analysis, and data‑quality reporting using tools such as Python, R, SQL, AWS GovCloud, and Red Hat. • Design, develop, and maintain Microsoft Power Platform applications, dashboards, and automated reporting for KPI monitoring, with 24 × 7 coverage for BSC‑West (San Diego) and core‑hour support for BSC‑East (Virginia).