AAA-LTCOP-2728 RFI - Long-Term Care Ombudsman Program Request for Letter of Intent - Closing: 11/30/2026 5:00 PM

The County of Los Angeles Aging and Disabilities Department is seeking qualified organizations to submit Letters of Intent (LOI) for providing Long‑Term Care Ombudsman Program (LTCOP) services across Los Angeles County. The LTCOP advocates for residents of long‑term care facilities, handling complaints, investigations, and ensuring quality of life and care. This RFI is a pre‑qualification step to identify interested parties before a formal solicitation. • Scope: Advocacy, complaint investigation, resident rights education, and quality‑of‑care monitoring for LTC facilities county‑wide. • Target respondents: Non‑profit, for‑profit, or governmental entities with experience in elder‑care advocacy or ombudsman services. • Deliverables: Ongoing ombudsman support, case investigations, reporting to the department, and community outreach. • Timeline: LOI submission due 1 Dec 2026; subsequent solicitation expected later in 2027. • Funding: Not disclosed; contract likely multi‑year based on service needs.