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  5. ›BID 2026-21 AI-Powered Phone, Chat, and Email Communications Platform

Washington County·Arkansas

BID 2026-21 AI-Powered Phone, Chat, and Email Communications Platform

Closes 9/14/2026$150k – $500kInvitation for Bid
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Description

Washington County is seeking a vendor to deliver an AI‑powered communications platform that integrates phone, chat, and email capabilities for county operations. The solution must be delivered electronically, adhere to county procurement processes, and be ready for implementation after award. • Provide a fully functional, AI‑enhanced communications suite (voice, chat, email) for county staff. • Must integrate with existing county IT infrastructure and comply with security standards. • Delivery includes software licensing, implementation, training, and ongoing support. • All bids are submitted electronically via the county’s Beacon system. • Deadline for bid submission is September 14, 2026, with bid opening on September 15, 2026.

Attached files

The solicitation documents live at the source — open the bid source above to download them.

Key dates

Opened
9/6/2026
Closes
9/14/2026

Last updated

Details

Type
Invitation for Bid
Industry
Information Technology and Software Development
NAICS
541512
Solicitation №
620631

Budget estimate

$150,000 – $500,000

Based on comparable county‑wide communications platform procurements, estimated contract value likely falls between $150,000 and $500,000. Lower end assumes a basic licensing and implementation package, while the higher end reflects a robust AI engine, extensive integration, training, and multi‑year support.

AI estimate from the solicitation

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