Multi-Terminal Low Earth Orbit Satellite Internet Service

The Washington Military Department’s Emergency Management Division is seeking a vendor to provide a comprehensive Low‑Earth‑Orbit (LEO) satellite internet solution—including new pole‑mounted terminals and managed data service—to support its statewide emergency alert and operations communications network. The contract will cover hardware delivery, secure data connectivity, a centralized management portal, and 24 × 7 × 365 technical support, with performance requirements such as < 100 ms latency, ≥ 99.9 % uptime, and encrypted VPN tunnels. The base term is three years with two optional three‑year renewals, and the award is anticipated in January 2027. • Provide ~130 new satellite terminals (122 siren sites, 4 mobile units, 2 high‑bandwidth sites) and associated mounting hardware. • Deliver LEO satellite data service meeting minimum bandwidth (≥ 10 Mbps down/≥ 5 Mbps up for low‑bandwidth sites; ≥ 25 Mbps down/≥ 10 Mbps up for mobile/high‑bandwidth sites) and a priority service tier. • Supply a real‑time management portal, 24/7 support, and a 99.9 % SLA, with hardware remaining functional after contract termination.