Satellite Backup Internet Services for Snohomish County Facilities

The County of Snohomish is seeking qualified firms to provide satellite‑based backup internet services to ensure continuous connectivity for county facilities in the event of primary network failure. The contract will cover installation, configuration, monitoring, and maintenance of satellite communication equipment and associated services across multiple sites. • Provide reliable satellite broadband connectivity as a backup to existing terrestrial networks for all designated county facilities. • Supply necessary hardware (e.g., VSAT terminals, routers, antennas) and ensure integration with current IT infrastructure. • Offer 24/7 monitoring, technical support, and rapid activation procedures to minimize downtime during primary service outages. • Maintain service level agreements (SLAs) that meet or exceed county performance standards for latency, bandwidth, and availability. • Deliver comprehensive documentation, training for county staff, and periodic performance reporting.