RFP-02102023LB Emergency and Security Line Support Services (POTS)

The Shelby County Board of Education (Memphis‑Shelby County Schools) seeks a vendor to provide analog “Plain Old Telephone Service” (POTS) lines for emergency and security applications across more than 200 district facilities, including schools, administrative offices, fire‑alarm panels, security systems, emergency office phones, and elevator telephones. The contract is a three‑year, price‑type agreement with two optional one‑year renewals, requiring the vendor to install, maintain, and support the lines, respond to service calls within eight hours, and supply loaner equipment when repairs exceed three working days. Vendors must meet extensive insurance, bonding, background‑check, and local‑preference requirements, and submit a hard‑copy sealed proposal with detailed pricing schedules. • Provide analog business‑line telephone service (1FB) to >200 schools and district facilities for fire‑alarm, security, emergency office, and elevator systems. • Deliver, install, and maintain lines on‑site (FOB Destination) with 8‑hour response time and 1‑year warranty; loaner equipment if repair >3 days. • Submit sealed hard‑copy proposal (original + 6 copies + USB) by Feb 10 2023, including bid bond, performance bond, insurance certificates, and numerous notarized attestations.