DEBT COLLECTION SERVICES

The Office of Hawaiian Affairs is seeking a qualified vendor to provide debt collection services. The contract term will be for 12 months, with the option to extend for up to 60 months. The vendor will be responsible for collecting debts on behalf of the Office of Hawaiian Affairs, and will be required to comply with all applicable laws and regulations, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. The vendor will also be required to provide monthly reports and to maintain insurance coverage with minimum limits. • The vendor must have at least 5 years of experience providing similar debt collection services, including a minimum of 3 years of experience performing such services for government/state agencies. • The vendor must have a local office within the State of Hawaii and a minimum of 3 employees, including a Principal Collector or Manager. • The vendor must provide a list of at least 3 professional references demonstrating relevant experience in similar services. • The vendor must comply with all applicable laws and regulations, including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act. • The vendor must maintain insurance coverage with minimum limits, including commercial general liability, personal and advertising injury, umbrella liability, automobile insurance, workers' compensation, and professional liability.