Senior Shuttle Transportation Program

The City of Waterbury is issuing an RFP to select a qualified transportation operator to provide a dedicated senior‑shuttle service for the municipality’s elderly residents. The contractor will be responsible for scheduling, operating, and maintaining shuttle routes that connect senior housing, medical facilities, and community centers, ensuring reliable, safe, and accessible transportation. The contract will likely cover daily operations, driver staffing, vehicle upkeep, and compliance with accessibility regulations. • Operate a senior‑focused shuttle service on a fixed schedule throughout Waterbury. • Provide ADA‑compliant vehicles, trained drivers, and routine maintenance. • Manage route planning, rider enrollment, and coordination with local senior services. • Ensure safety, reliability, and on‑time performance metrics. • Submit regular performance reports to the City.