VA WHITE CITY LYNX SUPPORT

The Department of Veterans Affairs is seeking a contractor to provide Lynx security system support and software services for the White City VA Southern Oregon Rehabilitation Center and Clinic. The contract will be for a base period of one year, with four optional extensions of one year each. The contractor will be required to provide remote programming support, online training, and technical support during business hours, as well as emergency support after hours and on weekends. The contractor must also ensure that the system is available 99% of the time and provide regular maintenance and updates. • The contractor must have experience with the Lynx security system and be able to provide technical support and training to VA staff. • The contractor must be able to ensure that the system is available 99% of the time and provide regular maintenance and updates. • The contractor must be able to provide remote programming support and online training. • The contractor must be able to provide emergency support after hours and on weekends.