Elevator and Escalator Maintenance and Repair

The State of New Mexico General Services Department is soliciting bids to provide ongoing elevator and escalator maintenance and repair services for its state facilities. The contract will cover preventive quarterly maintenance, an annual fire‑testing standby, regular‑hour and overtime callback services, troubleshooting, a tiered discount schedule for replacement parts, per‑diem for extended calls, and mileage reimbursement. Vendors must submit unit rates for each line‑item; the agency will apply actual usage to determine the final annual spend. • Scope includes quarterly preventive maintenance, fire‑testing standby, and 24/7 callback support (regular and overtime). • Pricing is structured as per‑unit or per‑hour rates with additional mileage and per‑diem charges; parts discounts range from 2 % to 10 %. • Three vendors submitted bids (Jer&Co Elevators LLC, Otis Elevator Company, and an unnamed vendor); rates vary widely, indicating potential cost‑saving opportunities for a qualified local provider. • The contract is likely an annual or multi‑year service agreement, though the exact term is not specified in the documents. • The primary point of contact is James Ortega, listed as the buyer for the solicitation.