Group Life Insurance

The State of New Hampshire is seeking a single insurer to provide a fully‑insured, non‑participating group life‑insurance program for all full‑time state employees. The contract covers basic term life, accidental death & dismemberment (AD&D), and supplemental employee, spouse, and child options, mirroring existing plan designs and complying with collective‑bargaining agreements. The award will be a five‑year, prospectively priced agreement beginning January 1 2027, with a short implementation window and strict performance guarantees for call‑center response, claim processing, data exchange, and reporting. • Provide fully‑insured group life, AD&D, and supplemental coverage for ~10,050 state‑paid lives and ~13,000 employee‑paid supplemental lives (total premium ≈ $1 B). • Deliver implementation plan within 7 days of contract approval, support open enrollment in November 2026, and maintain dedicated account and claims staff for at least 18 months. • Meet performance metrics (e.g., 98 % of calls answered ≤ 20 s, 98 % of claims processed ≤ 3 business days) and comply with stringent data‑security and confidentiality requirements.