Health Insurance Services for Locally Employed Staff at U.S. Mission Portugal

The U.S. Embassy in Lisbon seeks a qualified contractor to provide a firm‑fixed‑price, indefinite‑delivery/indefinite‑quantity (IDIQ) health‑insurance program for its locally employed staff (LES) and eligible dependents. The contractor must manage enrollment, claims processing, provider‑network administration, medical‑evacuation coordination, and transition from the incumbent insurer, maintaining an operational presence in Portugal. The contract includes a one‑year base period plus four one‑year options (total up to five years) with a possible six‑month extension, and incorporates an Economic Price Adjustment clause tied to experience ratings and host‑nation law changes. • Scope: Comprehensive group health and life insurance covering ~209 individuals, with required benefits, claims administration, and bilingual support. • Mandatory requirements: Active SAM registration, Portuguese insurance licensing, tax‑clearance certificates, and detailed staffing plan. • Evaluation: Technical capability and past performance are weighted more heavily than price; all mandatory documents must be submitted to be considered.