Emergency Restoration, Mitigation and Remediation Services

The East Bay Municipal Utility District (EBMUD) seeks qualified contractors to provide 24/7 emergency restoration, mitigation, and remediation services for water intrusion, wastewater releases, and related property damage incidents within its service area. Up to five contractors may be awarded a three‑year base contract (with two optional 24‑month extensions) to respond rapidly to emergencies, perform water extraction, drying, cleaning, contents handling, disinfection, odor removal, and authorized mold remediation, while delivering comprehensive documentation and adhering to strict safety, insurance, and reporting requirements. • 24‑hour on‑call availability with response: acknowledgement within 15 min, on‑site within 1.5 hr, mitigation start within 4 hr. • Scope includes water/wastewater extraction, structural drying, contents pack‑out, deodorization, antimicrobial treatment, and limited mold remediation (if authorized). • Contractor must submit initial assessment within 12 hr, final documentation within 7 days, maintain required insurance coverages, and follow ANSI/IICRC standards. • Compensation will be based on Xactimate unit rates with disclosed mark‑ups; proposals evaluated on technical capability, response capacity, documentation quality, cost transparency, and past performance.