VOIP for Key West and Great Lakes

The Navy’s NCTAMS LANT is seeking a firm‑fixed‑price IDIQ contract to provide integrated Voice‑over‑IP (VoIP) and related commercial telephone services to two major installations: Naval Air Station Key West, FL and Naval Station Great Lakes, IL. The effort replaces existing TDM telephony for roughly 3,413 endpoints, delivering a fully IP‑based solution (VoIP preferred) with optional hybrid options (RF, satellite, cellular) where site conditions require. The contractor must meet stringent security (FedRAMP Moderate, DFARS 252.204‑7012) and performance requirements (99.999% availability, NG911, E‑911, crash‑net support). The contract spans five one‑year ordering periods plus a final six‑month period (Feb 2027 – Jul 2032), includes flat‑rate domestic calling, separate CLIN for international minutes, and detailed monthly invoicing/reporting through WAWF. • Provide end‑to‑end VoIP service for ~3,400 users across two bases. • Support features: local/long‑distance dialing, voicemail, E‑911/NG911, call forwarding, conference, ACD, etc. • Must integrate with existing crash‑net, secure voice (STE/VoSIP), and DoD cloud security standards. • Deliver, install, and sustain the solution for the full 5‑year + 6‑month period. • Monthly invoicing, detailed reporting, and compliance with extensive security clearances for personnel.