CPH - NSS Community Feedback and Preference Assessment

The Columbus Public Health is seeking a contractor to design and implement a comprehensive community engagement strategy to capture meaningful feedback, identify community priorities, and inform community outreach and planning for the Neighborhood Social Services division. The contractor will conduct project planning, community listening and feedback collection, community preferences assessment, and data analysis and reporting. The contract term is from October 1, 2026, through September 30, 2027, and the contract amount shall not exceed $15,000. The key responsibilities of the contractor include developing a community engagement plan, facilitating listening sessions and stakeholder meetings, administering community surveys, and analyzing data to provide actionable recommendations. • Conduct project kickoff meetings with Division leadership and key stakeholders • Develop a community engagement plan outlining outreach methods, timelines, communication strategies, and participation goals • Identify priority stakeholder groups and community populations • Establish data collection protocols and evaluation measures • Coordinate with Division staff to align engagement activities with organizational priorities • Facilitate multiple opportunities for community input through a combination of qualitative and quantitative methods • Gather and analyze community preferences regarding service accessibility, program effectiveness, emerging community needs, and more • Synthesize findings into actionable recommendations • Administer the comprehensive Community Trauma Survey • Analyze all collected data and develop customized reporting materials