Notice of Award and Synopsis for RFP #260000000897

The State of Michigan is seeking a contractor to provide MiCAL Crisis Command Center Staffing Services. The contract will be for a term of three years with up to three one-year renewal options. The selected contractor will be responsible for providing staffing services for the MiCAL/988 crisis line, Frontline Strong Together, and Michigan Peer Warmline. The contractor must demonstrate the ability to successfully perform the duties identified in the solicitation and meet all mandatory requirements. The evaluation process will be based on technical evaluation criteria, including vendor questions, transition, staffing, project plan, and pricing. • The contract will require the contractor to provide a detailed plan for transition, staffing, and project management. • The contractor must demonstrate experience in providing crisis services and have a strong understanding of the State's requirements. • The contract will be awarded to the responsive and responsible bidder who offers the best value to the State. • The award recommendation will be based on the proposals meeting the minimum point threshold and offering the best combination of factors stated in the proposal instructions evaluation process section, and price.