The United States Army Medical Command (MEDCOM) is seeking market information for a non‑personal services contract to maintain, repair, and support its existing and future security‑system infrastructure—including closed‑circuit television (CCTV), access‑control, badge‑issuance, and intrusion‑alarm equipment—throughout the MEDCOM operational footprint at Joint Base San Antonio‑Fort Sam Houston, Texas. The eventual contract will be a firm‑fixed‑price, single‑award award (base year plus up to four option years) with a total labor cap of 1,820 hours per year and 24 × 7 emergency response requirements. Small‑business (8(a)) set‑aside is anticipated, and the government is requesting capability statements, past performance, pricing information, and suggestions for improving the draft Performance Work Statement.
• Maintenance, repair, and installation of CCTV, access‑control, and alarm systems (including Open Options DNA Fusion and Avigilon platforms).
• Requirement for certified dealer status with Open Options and Avigilon (≥ 5 years history) and ability to provide 2‑hour emergency response.
• Contract type: Firm‑Fixed‑Price, base year + four option years, total duration up to 5 years; total labor hours capped at 1,820 hours annually.
• Small‑business (8(a)) set‑aside; submissions due 13 Nov 2026; questions due 2 Nov 2026.
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