The Department of Veterans Affairs is seeking a Service‑Disabled Veteran‑Owned Small Business to provide comprehensive fire alarm and fire suppression maintenance, testing, repair, and 24/7 emergency response services for the Southeast Louisiana Veterans Health Care System (SLVHCS) campus in New Orleans, LA. The contract covers approximately 7,000 fire‑alarm devices and 4,000 sprinkler components across 15 + 1 concourse buildings and two outpatient clinics, requiring NICET Level III certified technicians, manufacturer authorizations, and continuous on‑call support. The award will be a firm‑fixed‑price, 12‑month contract with a $25 million ceiling and a $50 k annual parts rider.
• Perform preventive maintenance (annual, semi‑annual, quarterly) and unlimited emergency call‑backs with a 2‑hour response window.
• Provide 24 × 7 telephone support, monthly fire‑alarm monitoring, and detailed reporting (preventive‑maintenance plans, service logs, technician certifications).
• Must meet VA security, DEI, subcontracting‑limit, and safety training requirements; all work performed on‑site at the New Orleans VA Medical Center.
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