10997 - Temporary Help Services

The County of Monterey is seeking qualified firms to provide temporary staffing (help) services across a wide array of county job titles, ranging from administrative clerical roles to IT, health‑care support, public safety, and labor positions. The contract will be awarded on a multiple‑award basis, with a base term of five years and up to three optional one‑year extensions, allowing the County to maintain a flexible, on‑demand labor pool. Contractors must meet stringent response‑time expectations (acknowledge requests within 2 business hours and dispatch workers within 4 business hours) and must submit detailed worker‑detail and monthly activity reports, while adhering to hourly limits, overtime rules, and insurance requirements. No minimum contract value is guaranteed; the County’s historical annual spend on temporary staffing is roughly $1.7‑$2.5 million, distributed among five existing vendors. • Scope: Provide qualified temporary workers for >70 County titles on an as‑needed basis. • Performance: 2‑hour acknowledgment, 4‑hour on‑site dispatch, monthly reporting, strict hour caps (720 hrs/ FY). • Contract: 5‑year base term, up to three 1‑year extensions, multiple awards, no exclusive vendor requirement.