RFP 2026-RE-0002 - Region 4 Crisis Call Center

The Richmond Behavioral Health Authority (RBHA) seeks a qualified firm to establish and operate a Crisis Call Center serving Region 4. This term contract will provide 24/7 call‑handling, triage, and referral services for individuals experiencing mental‑health crises, supporting RBHA’s statewide behavioral‑health initiatives. • Scope: Set up, staff, and manage a 24‑hour crisis call center (phone and possibly digital platforms). • Location: Services based in Richmond, VA, serving Region 4 constituents. • Deadline: Proposals must be submitted by July 21 2026, 2:00 PM (UTC). • Contact: Michael Rogers is the listed buyer for inquiries.