The Department of Veterans Affairs is conducting market research for a firm‑fixed‑price contract to provide cremation and related services for unclaimed veteran remains at the Portland VA Medical Center. The contract will cover pickup, refrigerated storage, cremation, provision of durable urns, transportation to the Willamette National Cemetery, and all required documentation and permits for an estimated ten decedents per year, with a base year starting January 1 2027 and up to four optional one‑year extensions. Interested firms must be licensed funeral service providers in Oregon or Washington and capable of 24‑hour response for emergency pickups. Respondents must submit a capabilities statement, socioeconomic certifications, and a courtesy price quote by the response deadline.
• Services include removal/transportation within Clark, Multnomah, Clackamas, and Washington Counties, refrigerated storage, cremation, urn provision, and final disposition at national cemeteries.
• Performance standards require pickup within 2 business days (or 4 hours if no climate‑controlled holding), full process completion within 14 calendar days, and 100 % compliance with quality metrics.
• Contractor must maintain all required licenses, permits, insurance, and a Quality Control Program with semi‑annual reports.
• Contract is a base year (Jan 1 2027) plus four one‑year options; estimated volume is 10 decedents annually.
• Small business set‑aside considerations (SDVOSB, VOSB, WOSB, HUBZone) will be evaluated.