Over-the-Phone & Video-Remote Interpretation

The City of Boston’s Office of Language and Communications Access (OLCA) is seeking a qualified vendor to deliver over‑the‑phone and video‑remote interpretation services for city programs, services, and information, ensuring equitable access for non‑English speakers. The contract will cover a period from mid‑October to early November 2026, requiring the provider to staff qualified interpreters, manage scheduling, and maintain compliance with city accessibility standards. This is a single‑line, “sell event” RFx where multiple bids are not allowed. • Service period: 10/12/2026 – 11/06/2026 (≈ 25 days) • Required deliverables: telephone and video remote interpretation across all city departments as needed • Quantity: 1 contract (EA) covering the entire event window • Vendor must supply qualified interpreters, technology platforms, and reporting • No pre‑bid meeting or site visit required; questions must be submitted per standard procurement timeline (date not specified) • Contact: Ivie Igbineweka ([email protected])