Umpqua Community College is seeking a banking partner to provide comprehensive, secure, and efficient banking services for a period of not less than five years. The selected institution will provide all personnel, systems, technology, equipment, training, and services necessary to support reliable, compliant banking and cash-handling operations. The scope of services includes full-service depository and disbursement services, cash-management services, fraud-prevention services, electronic payment services, remote check deposit solutions, and more. The college aims to improve operational efficiency and leverage banking advancements that support automation, fraud prevention, cybersecurity, and real-time visibility into cash activity. Key requirements include federal insurance, qualified public depository, banking facilities and depository capability, dedicated account support, account structure and fraud controls, ACH and wire capabilities, online banking platform, electronic payments and transfers, and more.
• Mandatory requirements include federal insurance, qualified public depository, banking facilities and depository capability, dedicated account support, account structure and fraud controls, ACH and wire capabilities, online banking platform, electronic payments and transfers, and more.
• Desirable features include service capabilities and availability, pricing response, physical proximity or technological alternatives, responsiveness and customer service, customer support structure, interview or presentation, references, on-campus ATM services, and additional support for the college.