Provide Automated Telephone Notification System

The Office of Public Information seeks a vendor to design, develop, and maintain an Automated Telephone Notification System that can broadcast pre‑recorded messages to targeted telephone lists for public alerts, emergency notices, and routine communications. The contract runs for an initial 24‑month period with an option to extend another 24 months, requiring system implementation, training, technical support, and ongoing maintenance throughout the performance window. • Design and deployment of a scalable telephone notification platform (voice‑broadcast, IVR, and call‑list management). • Integration with existing county databases and emergency management systems for real‑time message distribution. • Provide user training, documentation, 24/7 technical support, and periodic system upgrades over the contract term. • Deliverables include hardware (if required), software licensing, system hosting, and performance reporting. • All work must be completed and fully operational before the contract award date, with the final bid due by 04/17/2026.