The Department of Homeless Services (DHS) seeks qualified nonprofit (or other eligible) vendors to operate Tier II shelters and 24‑hour overnight facilities for homeless families with children throughout New York City. Contractors must provide full‑service shelter operations—including intake, case management, health, education, employment and housing placement services—while meeting strict ADA accessibility, building‑code, fire‑safety, and security standards. The solicitation is open‑ended; proposals are accepted continuously via PASSPort and evaluated on experience, service delivery plan, staffing, security, and budget compliance. Contracts are initially for five years with a possible four‑year renewal option, and contracts exceeding $3 million must meet NYC community‑hiring goals (one income‑based hire per $500 k).
• Operate high‑quality, borough‑based Tier II family shelters and overnight lodging (24 hr) for homeless families with children.
• Deliver comprehensive services: intake, case management, health linkage, education, child‑care, employment assistance, and housing placement.
• Maintain full compliance with ADA, DOB, FDNY, HPD, fire‑safety, and security requirements; provide annual audit, inventory, and monthly reporting.
• For contracts > $3 M, achieve NYC Community Hiring Goal (1 low‑income hire per $500 k) and ensure subcontractors > $20 k follow the same requirement.
• Proposals submitted through PASSPort; pre‑proposal conference held via WebEx on 9/28/2021 (attendance optional).