Investigative Services

The Kentucky Board of Licensure for Massage Therapy is seeking a qualified person to provide investigative services for complaints received. The scope of work includes interviewing complainants, licensees, and witnesses, obtaining and reviewing documents, inspecting medical records, and preserving and storing evidentiary items. The contractor will be required to submit written investigative reports, compile case files, and provide testimony for administrative hearings. The contract term is anticipated to be from 07/01/2026 through 06/30/2028, with the option to renew for up to two additional two-year periods. Key aspects of the job include: • Conducting investigations of complaints received by third-party complainants or board-initiated complaints • Interviewing complainants, licensees, and witnesses • Obtaining and reviewing documents, including medical and business records • Inspecting medical records, court records, and other relevant documents • Preserving and storing evidentiary items and materials electronically • Submitting written investigative reports and compiling case files • Providing testimony for administrative hearings • Understanding the licensure laws administered by the Kentucky Board of Licensure for Massage Therapy