This solicitation seeks a commercial‑off‑the‑shelf (COTS) cloud‑based citizen online police reporting system for the City of Mobile, Alabama. The solution must be secure, 24‑hour accessible, customizable to the Mobile Police Department’s branding and data fields, and capable of notifying the department of new reports with triage features. The contractor must provide training, ongoing support, and be ready to fully implement the system within six months of award. The city will evaluate proposals on qualifications, solution merit, and fee structure, with a total score of 100 points. No budget ceiling is disclosed; vendors are asked to submit a detailed fee proposal. The deadline for submissions was extended to April 27, 2023.
• Cloud‑based, secure, 24/7 citizen reporting platform (COTS)
• Customizable branding, data fields, and integration with existing MPD processes
• Implementation required within six months, including training and support
• Evaluation based on experience (30 pts), solution (40 pts), and fees (30 pts)