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  5. ›RQ3753: Non-Emergency Transportation

Awarded contract·Cuyahoga County·Ohio

RQ3753: Non-Emergency Transportation

$15MSingle Award
Contract source

Description

This solicitation seeks a qualified provider to deliver non‑emergency medical transportation for Medicaid‑eligible residents of Cuyahoga County, covering dialysis, chemotherapy, radiation, and methadone therapy appointments. The contract spans two years, delivering roughly 20,000 trips per month with 24‑hour, seven‑day service coverage. The award will be based on technical capability, experience, management plan, and a per‑trip pricing proposal. • Target population: Medicaid‑eligible ambulatory clients needing routine medical trips. • Volume & schedule: Approx. 600 unique clients, ~20,000 trips monthly, service window 4:30 am–12:00 midnight daily. • Requirements: Driver licensing standards, vehicle safety compliance, HIPAA‑level data protection, robust scheduling/GPS system, COVID‑19 sanitation protocols, and a $750,000 performance bond. • Evaluation: 100‑point rubric covering scope, management, experience, accountability, and pricing. • Payment: Cost‑reimbursement on a per‑one‑way‑trip basis; invoices submitted monthly.

Attached files

Key dates

Bids closed
12/9/2020
Starts
3/1/2021
Ends
2/28/2023Renews
Duration
2 years

Last updated

Details

Award type
Single Award
Procurement
Full and Open Competition
Industry
Medical Transportation
NAICS
485991
Solicitation №
153

Contract value

$15,000,000

The RFP estimates approximately 20,000 trips per month over 24 months, totaling 480,000 trips. Assuming a moderate per‑trip reimbursement of $30 (typical for non‑emergency medical rides in Ohio), the contract value would be about $14.4 million. Adjusting for possible variability in trip distance, patient needs, and administrative overhead, a reasonable ball‑park range is $13 million to $16 million. Therefore a mid‑point estimate of $15 million is provided.

AI estimate from the award documents

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