This solicitation seeks a qualified provider to deliver non‑emergency medical transportation for Medicaid‑eligible residents of Cuyahoga County, covering dialysis, chemotherapy, radiation, and methadone therapy appointments. The contract spans two years, delivering roughly 20,000 trips per month with 24‑hour, seven‑day service coverage. The award will be based on technical capability, experience, management plan, and a per‑trip pricing proposal.
• Target population: Medicaid‑eligible ambulatory clients needing routine medical trips.
• Volume & schedule: Approx. 600 unique clients, ~20,000 trips monthly, service window 4:30 am–12:00 midnight daily.
• Requirements: Driver licensing standards, vehicle safety compliance, HIPAA‑level data protection, robust scheduling/GPS system, COVID‑19 sanitation protocols, and a $750,000 performance bond.
• Evaluation: 100‑point rubric covering scope, management, experience, accountability, and pricing.
• Payment: Cost‑reimbursement on a per‑one‑way‑trip basis; invoices submitted monthly.