This contract provides comprehensive, gender‑responsive behavioral‑health services to female inmates at three New Mexico correctional facilities. MHM Correctional Services, Inc. must staff licensed therapists, substance‑abuse counselors, activity technicians, supervisors and clerical personnel, meet a 90 % staffing‑hour threshold, and submit detailed monthly and quarterly performance reports. The agreement includes performance‑based penalties, strict reporting timelines, and insurance requirements, with a total ceiling of roughly $9.1 million over four years.
• Minimum staffing pattern of 20 FTE (plus additional managers) across Springer, WNMCF and NMWCF facilities.
• Mandatory on‑site crisis response, suicide‑prevention protocols, and trauma‑informed treatment programs.
• Quarterly performance‑measure compliance (≥ 90 %); shortfalls trigger $2,500 penalties and possible cure plans.