This contract provides comprehensive pest‑management services for the City of Worcester’s public facilities for a one‑year term, with the possibility of two additional one‑year extensions. The scope includes monthly scheduled site visits (504 total) and on‑call emergency visits (50 total), covering rodents, insects, birds, and other pests across more than 40 municipal buildings. The vendor must hold specific state licenses, maintain extensive insurance coverage, deliver detailed service reports, and meet rapid response times (24‑hour normal, 4‑hour emergency). The solicitation was issued as a sealed‑bid (Form 30 B) with a unit‑price pricing structure.