TEMPORARY EMERGENCY 911 DISPATCH STAFFING SERVICES

The City of Roswell, NM has issued a sole‑source procurement for temporary emergency 911 dispatch staffing. The contract awards getResQ911 LLC the right to provide three qualified 911 dispatch personnel for a six‑month period, covering responsibilities such as call intake, CAD system operation, and access to NLETS/NCIC. The vendor must ensure each dispatcher holds the required EMD, EFD, and EPD certifications and passes background checks. The contract value totals roughly $291,000, with work to commence on 13 Sept 2026 and conclude on 12 Mar 2027. • Scope: Three emergency‑dispatch staff for six months, full‑time, with specialized certifications. • Value: $291,672.96 (approximately $291 K). • Procurement Type: Sole source, justified by unique capabilities and immediate availability.