Mobile Device Repair Services / WPS

The City of Worcester issued a sealed‑bid invitation (CR‑8339‑M5) for a one‑year contract to provide mobile‑device repair services to Worcester Public Schools, with optional renewals for two additional years. The scope covers repair of Apple iPhone 15 as the primary device, plus a broad list of legacy iPhone and iPad models. Bidders submit hourly labor rates and a markup for parts; the award was made to Stela GTech at $85 per hour with a 25 % markup. No bond is required, but the contractor must carry standard insurance coverage and certify compliance with criminal‑history and conflict‑of‑interest requirements. The bid deadline was December 27 2024, and the award decision window extends up to 90 days after opening. • Service: Mobile device repair (iPhone 15 and legacy iPhone/iPad models) for Worcester Public Schools • Contract term: 1 year with up to two optional 1‑year renewals • Awarded to: Stela GTech ($85/hr + 25 % markup) • No bid or performance bonds required; insurance minimums specified