2022 EMERGENCY SERVICES RFQ

This contract is a Request for Qualifications (RFQ) issued by Benton County, Arkansas, and its partner cities for the provision of comprehensive Emergency Medical Services (EMS) across the unincorporated county area and five incorporated cities. The awardee must deliver 24/7 Advanced Life Support (ALS) ground ambulance service, maintain strict response‑time metrics (≥ 90 % of emergency calls within 20 minutes), provide first‑call air ambulance capability, and operate a continuous quality‑improvement program under the oversight of a medical director. Financial obligations include a $250,000 performance bond and substantial liability insurance, while compensation consists of a per‑household subsidy (to be determined by the bidder) plus fee‑for‑service revenues. The contract includes an initial three‑year term with two optional three‑year extensions, and mandates detailed reporting to the County’s dispatch system.