Transportation Services - Dept of Health & Human Services

This contract awards transportation services to multiple vendors for elderly and disabled residents of Outagamie County, Wisconsin, funded by a $180,000 FY 2026 Specialized Transportation Grant. The County requires providers to meet extensive insurance, background‑check, reporting, and HIPAA obligations, and to submit monthly invoicing based on trip counts and mileage. The contract runs for one calendar year with a possible five‑year extension at the County’s discretion. • Scope: Non‑emergency passenger transport for seniors, disabled adults, and children with disabilities throughout Outagamie County. • Funding: $180,000 FY 2026 grant (may be split among awarded vendors). • Compliance: Mandatory workers’ comp, auto, general liability, umbrella coverage; caregiver background checks every 4 years; monthly performance and financial reporting; HIPAA Business Associate Agreement. • Performance standards: 100 % on‑time connection rate and ≥ 80 % rider satisfaction.