Outagamie County, Wisconsin, issued a full‑scale Request for Proposals (RFP) to replace its existing ERP environment with a new Enterprise Resource Planning system covering finance, budgeting, procurement, human resources, payroll, benefits, time‑and‑attendance, grants, and cashiering functions. The county seeks a vendor to provide the software license, implementation services, data conversion, integration with existing systems (JDE, OpenGov, NEOGOV, UKG/Kronos, and a credit‑processing platform), ongoing maintenance, and optional SaaS or hosted deployment models. The awarded vendor, iteria (Fusion solution), will be responsible for configuration, migration of seven years of historical data, training, change‑management support, and compliance with GASB 87/96 reporting standards. The project is slated to begin in October 2025 with a target go‑live for financial and HR modules by January 2027, and includes a 20 % retainage on implementation invoices and a ten‑year cost‑tracking framework.
• Scope: Full ERP suite (GL, budgeting, purchasing, AP/AR, grant management, HR, payroll, benefits, time‑attendance, POS, LMS, online payments).
• Integration: Mandatory interfaces to JDE, OpenGov, NEOGOV, UKG/Kronos, and credit‑processor; additional 14+ specialty systems.
• Delivery models: County‑hosted, vendor‑hosted, or SaaS, all requiring U.S. contiguous hosting.
• Timeline: Implementation start Oct 2025, go‑live Jan 2027; ten‑year cost worksheet provided for budgeting.