Getting Started
Your account, the trial, and finding your way around.
How to Contact Bid Banana Support
Every route to Bid Banana support starts with the headphones icon in the bottom-right corner of any page: help articles, a 24/7 AI assistant, and support tickets to reach a human.
How to Navigate Bid Banana
Bid Banana's navigation bar has five tabs — Search, Favorites, Match, Blog and API — plus an account menu. Here's what each one does and where to find everything else.
How to Set Up Your Match Profile
Match is your company profile. Fill it in once and Search stops being a blank box: your feed surfaces the open bids that fit your business, and buyers get a profile they can find you through.
How to Sign Up for a Free Trial
Creating a Bid Banana account is free and takes no card. Adding a payment method activates your 7-day free trial and unlocks the full search database.
Didn’t find it? Ask a human.
Twelve guides can’t cover everything. Tell us what you’re stuck on and a real person on the Bid Banana team picks it up — no phone tree, no hold music, no bunch of forms. Just this one.