Presort Mail Processing Services

The Commonwealth of Pennsylvania is seeking a contractor to provide presort mail processing services for its executive agencies. The contractor will be responsible for picking up mail from designated locations, transporting it to their facility for processing, and delivering it to the United States Postal Service (USPS). The contractor must have experience with mailpiece design, address hygiene, barcode application and correction, and USPS certified address validation and presort processing. The contract will be for a period of 5 years, with the option for renewal. • The contractor must provide a secure web-based portal for agencies to enter and track their mail processing requests. • The contractor must maintain a chain of custody for all mail received, transported, processed, and submitted for USPS delivery. • The contractor must ensure that all mail is processed in accordance with applicable USPS requirements and industry standard mail processing practices. • The contractor must provide quarterly reports detailing their compliance with the service level agreements. • The contractor must have a plan in place for emergency services, including a pandemic, and must be able to continue operations during extended disruptions.